> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.kadolis.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I return a custom-made mattress or an embroidered product?

No, custom-made mattresses or personalised (embroidered) items cannot be taken back.