> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.kadolis.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I've encountered an issue with the delivery of my order (damaged product, missing item, etc.). What should I do?

You can make an after-sales service request via the [after-sales service](https://www.kadolis.com/en/after-sales-service-request) page.

You can also contact customer service via the [contact](https://www.kadolis.com/en/contact-us) page.