About Kadolis

• What is the ecotax applied to the purchase of a mattress or bedding?

  The ecotax, or eco-contribution, is an environmental fee used to finance the collection and recycling of products. It applies to mattresses, duvets, pillows, quilted blankets, and furniture.Few readers

• Can I see Kadolis products in shop?

  Our products are mainly available online on our website. However, our baby collections are available in selected partner stores (Autour de Bébé, Bébé 9, etc.). Please contact us to find the store nearFew readers

• What attention does Kadolis pay to the sleep of newborn babies?

  Kadolis designs mattresses specifically for newborns that are adequately firm, using natural latex, coconut fiber, and ultra-breathable TENCEL™ Lyocell fabric to ensure optimal comfort and safety.Few readers

• Where are Kadolis products made?

  Kadolis products are made in Spain, Portugal and France.Few readers

• What does "no added chemical treatment" mean on Kadolis products?

  This means that Kadolis finished products do not undergo any additional chemical treatments during manufacturing (such as anti-fire, anti-dust mite, or anti-allergenic treatments). We prioritize naturFew readers

• Do I need to wash Kadolis products before using them for the first time?

  It is not required, but for hygiene reasons and depending on individual sensitivities, bed covers or linens can be washed before use.Few readers

Our products > Mattress and Cover

• What weight can a Cocolegend® children's mattress support?

  The Cocolegend® children's mattress can support a weight of up to 80 kg for everyday use.Popular

• Can a travel mattress be used on a daily basis?

  Kadolis travel mattresses are not recommended for everyday use; prefer a classic non-folding mattress for regular sleep.Popular

• How can I tell which side of a Cocolegend® children's mattress is firm and which is semi-firm?

  A label on the cover indicates the sleeping side: 3-8 years for the semi-firm side, 8+ years for the firm side.Popular

• Is the CocoLegend® mattress available in different sizes?

  Yes, there are several standard sizes for babies, children and adults. Tailor-made mattresses are also available.Popular

• Is the Cocolatex ® mattress out of stock? Is a restocking planned?

  No, the Cocolatex® mattress will no longer be in stock: it has been replaced by the CocoLegend® model.Few readers

• What sets Kadolis junior mattresses apart?

  18 years' expertise, natural materials, workshop in Spain, removable covers, two-sided sleeping system. Continuous innovation and priority given to children's sleep.Few readers

• Until what age should a Kadolis baby mattress be used?

  This depends on the size of the mattress: the 60x120 cm format is generally suitable for up to 3 years, while the 70x140 cm can be used up to around 6 years.Few readers

• Can the CocoLegend® mattress be used for several children?

  Yes, thanks to the durability of the raw materials, the CocoLegend® mattress can be used by several babies or children if, of course, it is cared for properly. Replacement covers are available to exteFew readers

• Are Chanvrenatura and CocoLegend ® mattresses delivered vacuum-rolled?

  To preserve the qualities of the coconut fibre, these mattresses cannot be rolled and are therefore delivered flat.Few readers

• Why do children sleep better on a Kadolis mattress?

  Kadolis mattresses are designed to offer excellent breathability, a perfect balance between support and flexibility, and are guaranteed not to contain any added glue or chemical treatments. These qualFew readers

• What weight can Kadolis mattresses support?

  The weight capacity depends on the size and type of mattress: each model is adapted to the morphology of the child or adult for whom it is intended.Few readers

• Which is the most comfortable mattress at Kadolis?

  The Chanvrenatura mattress (or Chanvrenatura® Vario for adults) is considered the most comfortable: it combines latex, coconut fibre and hemp for optimum comfort.Few readers

• Are Kadolis mattress covers chemically treated?

  No, Kadolis mattress covers have no added chemical treatments (anti-dust mite, anti-bacterial, GreenFirst, etc.). They are certified OEKO-TEX® STANDARD 100.Few readers

• Is there any latex in the Aloe R baby mattress?

  No, the Aloe R baby mattress does not contain latex. It is made from polyurethane foam.Few readers

• What is the difference between the Cocolegend ® mattress and the Cocolatex ® mattress?

  The CocoLegend® mattress has an even softer ticking and a higher proportion of recycled polyester. However, its core remains identical to that of the Cocolatex®, made from coconut fibres and natural lFew readers

• Are Kadolis mattresses protected in the shipping carton?

  Yes, all mattresses are protected either by a plastic bag (Aloe R) or a kraft bag (CocoLegend®, ChanvreNatura) inside the box.Few readers

• Is the CocoLegend® baby mattress chemical-free?

  The core of the mattress is made from 100% natural materials, with no glue or chemical treatments added. The cover is made from recycled polyester.Few readers

• Can I order a made-to-measure oval mattress from Kadolis?

  No, at the moment there is no made-to-measure production for oval-shaped mattresses (pram, bassinet...).Few readers

• Can I find a 100% natural mattress or cover at Kadolis?

  Kadolis is committed to transparency: designing a 100% natural mattress is complex because of European requirements (fire standards, safety, etc.). As far as possible, we use natural and certified matFew readers

• Which mattress replaces the old Evolution Air mattress?

  The Aloe R mattress is most similar to the Evolution Air, but with a slightly firmer latex mix of 20% synthetic latex and 80% natural latex.Few readers

• Are mattress covers machine washable?

  Only Aloe R and Cocolegend® covers can be machine washed (30° maximum, 500 rpm, air dry).Few readers

• How does Kadolis guarantee the quality of its junior mattresses?

  Thanks to rigorous testing, recognised expertise, top-of-the-range materials, OEKO-TEX® STANDARD 100 certification and over 10,000 customer reviews.Few readers

• Why has the Cocolatex® mattress become CocoLegend®?

  For over 15 years, our Cocolatex® baby mattress has accompanied the dreams of more than 100,000 newborns! Now, building on its reputation, it has a new identity. The essence of the mattress remains unFew readers

• What is the difference between Kadolis cradle/pram mattresses?

  Kadolis attaches great importance to the quality of the materials used for its cradle and pram mattresses, favouring high-quality, certified natural materials.Few readers

• How do Kadolis mattresses contribute to the well-being of babies?

  They offer the right support, use natural materials, promote breathability and reduce the risk of night sweats.Few readers

• How long can you keep a mattress in its box?

  A rolled mattress should be unrolled immediately on receipt. A non-rolled mattress (such as Cocolegend®) has no strict limit: it must be stored away from moisture and excessive heat.Few readers

• What thickness of mattress should I choose for a cabin bed or bunk bed?

  For safety reasons, a 12 cm thick mattress is preferable. For a classic bed, a 17 cm mattress is more comfortable.Few readers

• What is the purpose of the polyester in the Cocolegend® mattress?

  The polyester in the Cocolegend® mattress complies with fire safety standards without the need for chemical treatments. It is also used in the filling of the cover, making it easy to care for: the covFew readers

• What is the difference between a 12 cm thick mattress and a 17 cm thick mattress?

  The 12 cm mattress is recommended for bunk beds, trundle beds, cabin beds or drawer beds, as it does not exceed a certain height, guaranteeing the child's safety with the barriers already included. ThFew readers

• What is the difference between the Aloe R and Aloe R New mattresses?

  The Aloe R children's mattress is made from polyurethane foam. The Aloe R New children's mattress is the improved version. It combines polyurethane foam and a thin layer of latex, with two sleeping suFew readers

Our products > Duvet and Pillow

• What is the difference in comfort between "medium" and "soft" pillows?

  A soft pillow (530g filling) is recommended for sleeping on your side or stomach, as it provides softness and support. The 'medium' model (730g) offers firmer support, ideal for sleeping on your back Popular

• What's the difference between a 4-season duvet and a Kadolis light duvet?

  The 4-season duvet (300 g/m²) is warmer and suitable for all seasons, while the light duvet (100 g/m²) is suitable for mid-season or temperate climates.Few readers

• Are your 4-season duvets made up of two duvets: one lighter and one warmer?

  The 4-season duvet does not consist of two duvets to be assembled. It is a single duvet, designed to provide optimal comfort all year round, with a weight suitable for a bedroom temperature between 16Few readers

• Do you have any advice on choosing a pillow?

  Between the ages of 2 and 5, we recommend a 35x45 cm pillow, perfectly adapted to the child's morphology and offering good support without raising the head. from the age of 5, a 40x60 cm pillow is recFew readers

• What is the difference between a Maui duvet and a Hawi duvet?

  Here are the similarities and differences between our two models: Maui duvetOrganic cotton cover, soft and suitable for sensitive skin.Aerelle® Blue fibre filling, made from recycled plastic bottles.AFew readers

• Why is hemp no longer used in Hawi pillows and duvets?

  The supplier could no longer guarantee the quality of the hemp fibre, so Kadolis reverted to a hemp-free version with a filling of HOLLOFIL® ECO siliconised hollow polyester fibre from DACRON®.Few readers

• What is the difference between the two Kadolis pillow protectors?

  There are two types of pillow protector: one is waterproof, made from polyurethane and certified OEKO-TEX® STANDARD 100. The other is made from GOTS-certified organic cotton flannel, with no added cheFew readers

• Are your Lanaï down and feather duvets certified Downpass and Downafresh?

  No, our duvets do not have these two labels. However, the Oeko-Tex Standard 100 certification is present on this model.Few readers

• Are Kadolis children's pillows washable in a washing machine?

  The pillow does not need to be washed before first use. For everyday care, only the cover is machine washable at 40°C. If necessary, or if there are serious stains, the whole pillow can be washed occaFew readers

• Are there natural pillows and duvets without polyester or polyurethane?

  Yes, Kadolis offers feather pillows and duvets, without synthetic fibres, including the Lanaï model.Few readers

Our products > Bed linen

• Do Kadolis underpads contain PFAS?

  No, Kadolis underpads are guaranteed PFAS-free, for safe, healthy bedding.Few readers

• What are the differences between Yukari and Yukari Douceur bed linens?

  Both collections, Yukari and Yukari Douceur, are made from organic cotton. The difference lies in the weave: 57 threads/cm² for Yukari and 120 threads/cm² for Yukari Douceur, making the latter even soFew readers

• What type of fastening is used for Kadolis duvet covers?

  All duvet covers feature a bottle-style flap closure.Few readers

• Which fabric is the softest for sheets?

  Washed organic cotton satin is the softest material for Kadolis sheets.Few readers

• Does Kadolis still offer 2-in-1 fitted sheets?

  Yes, the range includes our premium waterproof fitted sheet.Few readers

Our products > Furniture

• What is the purpose of the Kadolis 70x140 convertible bed?

  The Kadolis 70x140 cm evolving bed can be used from birth to around 6 years of age, avoiding the need to buy several successive beds. Its evolving design means that the bars can be removed to transforFew readers

• Do you offer a 60x120 cot bed with removable bars?

  Yes, at Kadolis, the TURIA convertible crib—which allows you to remove the side rails—is available in 60x120 cm and 70x140 cm sizes.Few readers

• What makes a Kadolis cot different from a conventional nursery or furniture cot?

  Kadolis cots are distinguished by their use of natural, certified materials, such as PEFC-certified solid beech wood and a beeswax finish, ensuring safety and the absence of chemical fumes that could Few readers

• Can the Kadolis 90x190 children's bed also be used for an adult?

  The 90x190 cm Kadolis children's bed is made from solid wood and is extremely sturdy, making it perfect for everyday use by teenagers and adults. It can support a weight of up to 90 kg, making it versFew readers

Ordering and delivery

• I'm not there on the day of delivery, what can I do?

  Before each delivery, the carrier will contact you by phone or email to schedule a delivery appointment on a weekday (Monday to Friday). This allows you to choose the delivery date. If you are unavailFew readers

• Can the carrier go upstairs to deliver to me?

  The driver does not go upstairs and is not permitted to enter private areas. Therefore, delivery will take place at your gate or at the entrance of your building, unless you have selected the "ComfortFew readers

• I've encountered an issue with the delivery of my order (damaged product, missing item, etc.). What should I do?

  You can make an after-sales service request via the after-sales service page. You can also contact customer service via the contact page.Few readers

• I've made a mistake with my order (wrong products, address, etc.). Can I change or cancel it?

  Once an order has been confirmed, it can no longer be changed, so please check your order carefully. However, we can cancel an order if it has not already been prepared and dispatched. Only customer sFew readers

• Who can place an order as a business on Kadolis?

  The business section is reserved for professionals in certain sectors. To place an order on kadolis.com as a business customer, you must belong to one of the following four groups: managers of holidayFew readers

Returns & Refunds

• Will the delivery charges be refunded if I return my order?

  Delivery charges are refunded only in the event of a full return of the order made under the right of withdrawal, within 14 days of receipt of the order. Beyond this period, or in the case of a partiaFew readers

• Can I return a custom-made mattress or an embroidered product?

  No, custom-made mattresses or personalised (embroidered) items cannot be taken back.Few readers

• How do I return a product if it's the wrong size?

  You have 30 days from receipt to return an unsuitable product. Returns are free in France and certain other countries: more information on our returns and refunds page.Few readers

• Does the sleeping bag open all the way?

  Yes, the sleeping bag can be fully opened for easy cleaning and drying.Few readers